Refund Policy
Overview
few.bio is operated by Encoded LLC, an Ohio limited liability company (OH LLC No. 5680361) ("Encoded", "we", "us", or "our"). This policy explains when you can request a refund for a paid few.bio plan.
14-Day Refund Window
If this is your first paid payment on few.bio (i.e. not a renewal, and not a trial that converted without a separate charge), you can request a full refund within 14 days of that payment. To request a refund, email us at [email protected] from the address associated with your account.
What's Not Covered
- Renewal or recurring payments after your first paid billing cycle
- Requests made more than 14 days after your first payment
- Free trials that were cancelled before being charged
Outside of this window, payments are non-refundable except where required by law.
How Refunds Are Issued
Approved refunds are processed through Stripe, our payment processor, back to your original payment method. Once approved, your paid plan will be cancelled and your account will revert to the free plan.
Policy Updates
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact
If you have any questions about this policy or would like to request a refund, contact us at [email protected].